Strategy

All indications are that Covid-19 will be with us deep into 2021 and perhaps even longer. We can no longer hope that the worst is behind us and soon we will be able to go back to “the way it’s supposed to be.” The ongoing pandemic poses a once-in-a-generation challenge to CEOs and business leaders.
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As we move through the final months of this tumultuous year, the news is almost unimaginable: 200,000-plus dead of Covid in the U.S. alone, crushing unemployment, hundreds of thousands of shuttered businesses across the nation. Given where we’ve been, it is easy to overlook the crisis that did not happen: Another global financial meltdown. A good bit
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Timing is everything. In March, after a career as a pediatrician, public health official — including service as an Admiral in the U.S. Public Health Services Commissioned Corps — and Assistant Secretary of Health for the U.S. Department of Health and Human Services, and leadership roles at Walmart, I was named CEO of Herbalife Nutrition. I
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Colonel Lee Van Arsdale (then Major, first row, right) led the Delta assault troop that captured Manual Noriega, Panama’s ‘de facto’ dictator, as part of Operation Just Cause in 1989. The troop poses in front of Noreiga’s home after his capture.” Risk comes in so many different flavors that it makes Baskin Robbins’ ice cream
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Ask any CEO if they want “marketing” and they’ll nod and speak to the value of an attractive website, a recent trade show, or their latest brochure. Ask that same CEO if they want “sales” and the answer will be far simpler…and more enthusiastic. The Internet killed the pure cold call years ago, and marketing
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Like other retail CFOs, Scott Settersten at Ulta Beauty had never come across a more formidable foe than Covid-19. The difference is that Ulta Beauty survived to tell the tale, its entire fleet of 1,254 stores intact and reopened for business. A different fate befell many other large retailers, including such iconic chains as Neiman
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In the world of education and workforce readiness, the field where I work, we often hear the refrain that “diverse talent” that meets the skills and depth of the new economy or demands of lucrative executive positions is “hard to find.” In fact, this problematic point of view is so common that in September, the
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If your company was presented with the opportunity to retool its product line around personal protective equipment during a global pandemic, would you seize it? Most of us would like to believe our answer would be a resounding “Yes.” During the spring lockdown period, you couldn’t miss the stories about how pivoting to the PPE
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Although we’ve all suffered enough with the ongoing pandemic, it’s classic gambler’s fallacy to believe one’s business is “due” for a period of quiet stability. Rather, the chances of any given business disruption — fire, flood, earthquake, cyberattack, supply chain failure or another pandemic — are just as high as always. And by that, I
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