SkyTeam has launched a new tool enabling customers to check the hand baggage allowance when travelling on more than one member carrier on one itinerary.
Passengers can use the Carry-on Calculator to input their class of travel and the airlines they are flying with, to receive information on the hand baggage policies for each carrier.
A recommended allowance is also advised based on the most restrictive carry-on and personal item allowance for every flight, including bag dimensions and maximum weight, to ensure the customer complies with requirements across all stages of the journey.
The new online service is available at skyteam.com/en/hand-luggage-policy.
Virgin Atlantic became SkyTeam’s latest member earlier this year, joining Aerolineas Argentinas, Aeromexico, Air Europa, Air France, China Airlines, China Eastern, Czech Airlines, Delta Air Lines, Garuda Indonesia, ITA Airways, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, Middle East Airlines, Saudia, TAROM, Vietnam Airlines and XiamenAir.
Commenting on the news SkyTeam’s CEO Patrick Roux, said:
“Not having the correct hand baggage can mean customers encounter the unexpected stress of having to check-in items at the gate, particularly during the peak travel season.
Thanks to SkyTeam’s new Carry-on Calculator tool, customers can quickly find out how much they can bring on board and enjoy their journey, knowing their travel essentials will be within limits and within reach on the aircraft.”